* General FAQ :-
Q- How we can Place Order ?
A- You can place Order by our Shopping Cart.

Q- Do you ship internationally?
A- Yes We can ship goods all our world.

Q- Do you have a catalogue?
A- We have Online Catalogue. We do not carry a Hard Copy Catalogue. Most of our products are unique and are continually being updated. The products in our web page reflect our most current listing of available inventory.

Q- Do you sell wholesale?
A- We do offer wholesale prices only.

Q- Do you sell Retail?
A- We do not sell Retail.

Q- Where are you located?
A- We are located in India country, Gujarat State, Khambhat City.

Q- How to Contact Your Company ?
A- You can contact with us by our mail address: info@rozrincrystals.com Or you can contact to us by our Cell Phone Number: 0091-7069210674 (Support: 24/7).

* Ordering FAQ :-
Q- How do I place an order online?
A- Go to Products Pages , click on the product(s) you want and then click on "Add to Bag?. And Enter Quantity that you want to buy. Continue this process until you are ready to check out. Now send it your order to our company by adding your details. We will get your mail with your order then we will send Shipping Cost Of Your requirements items.

Q- What happens after I place an order?
A- After you complete your order on our web site, you will see a "Thank you for submitting your Order. We will contact you ASAP!" alert. We will get your mail and check and give you Shipping Cost of your Order.

Q- Do you have any Minimum Orders Quantity (MOQ) ?
A- Yes. Our MOQ in Amount $ 500.00 + Shipping Extra.

- Quantity each products :-
Pendulums - 70 Pcs Each Design.
Pendants - 70 Pcs Each Design.
Chakra Pendants - 15 Pcs Each Design.
Healing Wands - 10 Pcs Each Design.
Rune Sets : 20 Sets Each Design.
Mercaba Star : 30 Pcs Each Stone.
Agate Slices : 5 Kg Each Stone.
Angle : 30 Pcs Each Stone.
Necklaces : 25 Pcs Each Design.
Bracelets : 40 Pcs Each Design.
Pyramids : 3 Kg Each Stone.
Spheres : 3 Kg Each Stone.
Tumbled Stones : 5 Kg Each Stone.
Worry Stones : 70 Pcs Each Stone.
Crystals Points : 3 Kg Each Stone.
Gemstone Bowl : 10 Pcs Each Stone.

* Payment FAQ :-
Q- What methods of payment are accepted?
A- We are accept Payments by Telex Transfer (T/T), Wire Transfer by bank, And Western Union.

Q- Can you invoice me?
A- Yes, We can Invoice you. And we will send your first Performa invoice with full details for Transferring payments.

Q- Payments Option?
A-     We are Accept Payments of Your Order Below $ 3000 in advance. For Above $ 3000 in by sea we will accept by 50 % advance and 50 % by Copy of B/L.

* Shipping FAQ :-
Q- Where will you ship your products?
A- Right now, we will ship to all over the world.

Q- How long will my order take to be received?
A- If we have in Stock then we will ship on 1-2 Days of your order. Otherwise we will give you time of delivery depend on quantity. Shipping company will take time to delivery 5-6 Business days.

Q- What are your shipping options?
A- We usually via DHL & FedEx. We can also Using via UPS, TNT, EMS, Sea Cargo and Air Cargo at all the same. We are also working To Pay system shipping Means you can pay shipping cost after you get goods there. So no need to give us shipping charges. But this terms using more then 50 kg shipments.

Q- How much will shipping cost?
A- Depending on how weight Stones you have purchased. We have DHL and FedEx Account. After got your order we will provide your shipping cost of your order.

* Products FAQ :-
Q- Where do your stones come from?
A- We are mostly using Indian mines stones. But such stones we are using Brazil, Africa etc.

Q- What is your guarantee?
A- We want you to be 100% satisfied with your crystalexport.net purchase. This is difficult to do over the Internet, even with quality photography. So we offer you our 100% Satisfaction Guarantee. This is the only way you can be completely comfortable with your purchase.

Q- Can you Produce by our Special Shape in Stones?
A- Yes we can produce all shape as per your requirements. And in any stones as per you want to manufacturer.

Q- Are Supply other Indian items as per our requirements?
A- Yes we can supply other items as per your requirements. If we get in India.

Q- I placed an order, Do you give discount on the wholesale order?
A- Yes, We will give discount on your Wholesale order.